While we hope that you love what you buy, if you are not happy with your item, we are more than happy to offer an exchange or refund. Should you wish to return / exchange your item, please ensure:
- The item(s) are returned within 14 days of purchase.
- The goods are unworn, in the same condition as received & in original packaging.
- We cannot offer refunds for custom pieces unless there is a default.
Tracy Savage Jewelry
225 S Gunlock Ave
Tampa, Florida 33609
You will receive an email notification from Tracy Savage Jewelry once we receive your return. Please allow up to 10 days for your return to be processed.
DAMAGED OR LOST
Damaged or lost items cannot be refunded or replaced. Please retain your proof of postage until we confirm by email that we have received your goods.
If you receive the item and it is faulty, please email email@example.com within 14 days & we will offer you a refund, exchange or replacement— reimbursing any return postage costs incurred. We also offer a repair service, please contact us before attempting to repair an item.